What Clients Say About Our…

Training and Consulting

“Thank you for all of the efforts you’ve made to help make us a more diverse company and generate new revenue streams. You are our “go-to guys” who help find solutions to the tough questions, and generate breakthroughs for us. Having access to you, your ideas and your experience have made all the difference in turning our strategic vision into real results for our company.”
—Erinn Woodcock, Needham Oil & Air, Needham, MA

Breakthrough Groups

“This experience has been unbelievably helpful. I can pick up the phone and call any of the guys, and there’s always someone who has had some experience with the issue I’m confronting. The brainstorming is phenomenal, and Rich does a great job of creating an atmosphere that supports us being open and helpful.
—Craig Snyder, Wesson Energy, Waterbury, CT

Price Protection and Budget Programs

“We had a very positive response to our early budget program mailing last year! Our goal was to get as many customers onto our BudgetCap program as possible. Nearly 90% of our customers enrolled in it! Thanks for all your hard work to turn a potentially tough challenge into a great success.

—Jeff Seaman, HB McClure, Harrisburg PA

Newsletters

“Not only did the newsletter tell our story in a professional and engaging way, but it delivered really strong results for us. We’ve closed more than $20,000 in equipment sales from this issue alone (a 400% return on our investment), we wanted more customers to get their tune-ups in the spring and have already scheduled 20% of them, and we’ve got nearly three dozen customers on our EZ Pay Program from our promotion in the newsletter!”

—Dave Daniels, Daniels Energy, Centerbrook, CT

Service Plans

“When I first sat in your office to discuss our program, you told me what you wanted to change the strategy you wanted to implement, and I thought you guys were crazy. But we trusted you and it paid off in a BIG way. We’ve had virtually no negative feedback from customes and we’ve already generated an additional $300,000 in revenue!”
—Roy Rucci, Oil Co., Staten Island, NY

Websites and Internet Marketing

“Since we had you take over management of our website we’ve seen a 114% increase in the average number of pageviews, an increase in average time spent on our site from 90 seconds to 5 minutes, and a 20% reduction in bounce rate! Plus, you’ve helped developed more robust product and equipment pages, so we’ve been able to market them more. Excellent job managing our website!”
—Ken Williams, Scott-Williams, Inc., Quincy, MA