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Merger Communications
 
It amazes us that companies spend so much money and effort to buy competitors and then miss out on so many opportunities to really communicate with the customers they've just acquired. Unfortunately, you don't get a "second chance to make a first impression." A simple letter, filled with platitudes like "we at XX oil company are committed to providing you with superior service," doesn't reassure customers nearly as much as you think. We know. We've interviewed hundreds of oil heat customers who have been acquired.
 
We'd be happy to refer you to many of our clients who will testify to our effectiveness. But you should contact us as soon as you think a merger is likely. You don't need to tell us the name of the company, but it will enable us to gear up to deliver the materials when and if the deal is made.
 
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phone: 201-330-9276   Copyright © 2009 Warm Thoughts Communication, Inc. All rights reserved