Liz is a skilled marketing professional based in Georgia with over a decade of experience in digital marketing, content strategy, and project management. She is known for her exceptional ability to build strong relationships with clients, understand their needs, and she takes great pride in helping them achieve their business goals through effective marketing strategies.
When she's not working, Liz loves crocheting, knitting, painting, and spending time with her family, which includes her husband Marc and daughter Fiona. They enjoy attending concerts, exploring the outdoors, and finding new and exciting ways to have fun together.
Tammi possesses all the right ingredients to keep our print production, resource management and scheduling, and trade show logistics baking at just the right time and temperature. Previously she worked at PricewaterhouseCoopers (PwC) and was the winner of a Gold Quill Award for Production Management from the International Association of Business Communicators. Her favorite sports teams are the ones her kids are on, including baseball, football, basketball, softball and soccer. Tammi claims her superpower is humor, which is a good thing since she once unwittingly was featured in a bit by David Letterman, “Top Ten Things You Don’t Want to Hear from Your NYC Cab Driver,” when Letterman, posing as a cab driver, didn’t take her where she needed to go in a timely fashion.
Paola lives and breathes social media – helping our clients increase followers, improve engagement, and generate goodwill and community connections. She loves the interactive, fast-paced nature of social media. Outside the office, she’s also keeping pace with her dogs – all 5 of them – a German Shephard, Maltese, Cattle Dog Mix, Border Collie/English Shephard Mix, and a Golden Retriever, Chanel (pictured). An avid traveler, she loves exploring new parts of the world, especially Bali and Colombia. She’s always looking forward to adding a new stamp to her passport – with a good cup of coffee in hand!
I love helping businesses realize the potential of social media. I create and curate content for my clients to help them grow their online presence and expand their audience.
On the weekends, I perform as a stand-up comedian in NYC. I also enjoy taking my motorcycle out and exploring new sights. When I have downtime, I enjoy hanging out with my cat, Theo, playing Grand Theft Auto + Call of Duty, and reading Stephen King novels. My goal is to read every single book Stephen King has written!Our Services for the Home Comfort Industry
For businesses in the home comfort industry, effective marketing directly impacts growth, retention, and long-term value.
Our experience comes from working with fuel companies, where customer relationships, delivery models, and retention strategies are more complex. We apply that same industry understanding to HVAC, where demand generation, system replacement, and service agreements drive revenue.
We help you strengthen your online presence, attract new customers, and increase lifetime value across both sides of your business.
From building high-performing websites to executing targeted campaigns, Warm Thoughts delivers industry-specific marketing designed to support fuel delivery, equipment sales, and HVAC service growth, all backed by measurable results.
Website Development
A well-designed, search-optimized website is essential for any business. We create responsive, easy-to-navigate sites that work seamlessly on desktops and mobile devices. With clear calls-to-action, engaging content and a layout that makes your brand stand out from the crowd, your site will turn visitors into customers while reflecting your company’s unique value.
SEO
Search engine optimization puts your business in front of the customers who want what you’re offering. We optimize your site to rank higher on search engines, making it easier for potential customers to find you. Using proven strategies like local optimization and content refinement, Warm Thoughts connects you with people searching for the solutions you offer.
Paid Media
Paid media presents your products and services to precisely the right audience. We design targeted ad campaigns, such as pay-per-click or display ads, to reach homeowners and businesses when they’re ready to act. Our approach ensures your advertising budget delivers maximum impact and measurable returns.
Social Media
A strong social media presence keeps you connected with your local community. Warm Thoughts manages your accounts on the platforms used by your customers, sharing engaging content and promotions that resonate with them. An active and consistent social presence builds trust and keeps your business in the conversation.
Review Management
Positive reviews are a proven, irreplaceable tool that builds your brand profile and sets you apart from the competition. We help you gather feedback from happy customers, respond to online comments, and showcase your reliability on platforms like Google and Facebook. A solid review strategy boosts your reputation and draws in new leads.
Content and Graphic Design
Our team lives and breathes the retail energy and HVAC industry. We understand how consumers make choices about their fuel, equipment, and home comfort. With this industry knowledge, we can design professional logos, brochures, flyers, newsletters, and other branded materials that capture your business identity and engage future customers. Whether for digital use or print, these assets ensure your marketing stands out and communicates why your company is the right choice.
Ready to get started?
Contact us today and let us put a custom-tailored plan together for you.
Video Marketing
Video content brings your expertise to life. Warm Thoughts produces engaging clips, such as customer stories and service overviews. This content is perfect for sharing on your website or social channels. Video marketing builds credibility and gives your audience a closer look at what you do best.
Email Marketing
Email campaigns keep your customers informed and engaged. Warm Thoughts creates e-newsletters and promotions tailored to your audience, delivering timely updates or special offers. With smart, considered automation, email becomes a simple yet powerful way to nurture customer loyalty.
Customer Relationship Management
Warm Thoughts excels in streamlining customer communications, offering expert support for complex scenarios like mergers and acquisitions, cost increases, and changes to your services. With our guidance, your business can navigate intricate situations effortlessly, ensuring clear, effective, and seamless interactions with customers throughout the process.
Employee Training
Your team is your frontline advantage. Warm Thoughts’ training programs equip your staff with the skills to handle inquiries, promote services, and enhance customer experiences. A knowledgeable customer-facing team strengthens your brand and supports growth. We’ve helped dozens of customer service reps and sales teams achieve new levels of excellence.
Breakthrough Groups
Warm Thoughts’ Breakthrough Groups bring business leaders together to collaborate and innovate. These sessions offer a space to share ideas, tackle challenges, and explore new opportunities with peers in your industry. It’s a unique way to gain insights and stay competitive in an evolving and competitive marketplace.
B2B Marketing
Reach other businesses with targeted B2B strategies. We create campaigns to connect you with property managers, contractors, and commercial clients who need your services. By showcasing your expertise, we help you secure valuable partnerships.
Direct Marketing
Warm Thoughts’ Breakthrough Groups bring business leaders together to collaborate and innDirect mail still works — and we make it better. From postcards to brochures, we design materials that grab attention and deliver your message straight to mailboxes. Paired with a state-of-the-art targeting process, this approach drives real results.
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